How we help our clients

Every client has a different need, so we work out with you what's the least cost way of solving your particular problem.

1. For ASG Risk Assessment team, the problem was the need to be able to look at any document and corporate information wherever they were, whether working from home or from a hotel. So using a laptop computer they do indeed do that. The benefits and outcomes were:
- a saving of paper, photocopying and filing cabinets
- faster delivery of client services
- better ability to delegate and to communicate with each other
- ability to work without having to go into the office
- improved staff effectiveness
- increased sales

2. For Efficient Air, the problem was improving their systems so that they could handle dramatic corporate growth. Their existing ISO9000 approved systems, to prove that each stage in the delivery of their services had been done, were hugely paper intensive. They also were concerned that their prospecting and sales process had leaks in it. Also they wanted to be able to work anywhere without the need to keep opening new offices. The outcomes have been:
- some people are using laptops so they can work anywhere, some are based in two offices,

- increased sales as the sales team 'found' one hundred and fifty sales opportunites
- improved staff effectiveness as the operations team are handling the increased amount of work
- improved management reporting and also the system now integrates with Sage Accounts to save work and eliminate errors, whilst still maintaining all the operational information in one system
- overall 'Fantastic, it has enabled us to create the growth we wanted."
- increased sales
- improved cashflow
 

3. For International Horizons, Property Consultants, the problem was the mountain of paperwork so they had had to start looking for larger office premises. Their solution was contained in the facility to file all the documents they received electronically in a multi-directional electronic filing system. The key need was to be able to find the relevant information, for buying or selling properties in whatever country quickly, to send it to their client and then to be able to follow-up. The benefits & outcomes were:
- increased pace in everything they did
- improved staff effectiveness
- eliminated the need for larger offices
- increased sales, without increasing the staff

4. For Encoded, Interactive Voice Response Software, the problems were that the corporate information was in lots of different places and systems. They needed shared diaries, email filing system, project develpment controls, sales pipeline and sales opportunity management, a helpdesk system, integration with accounts, in summary they needed to bring everything into one place. The results have been:
- improved cash flow
- improved customer service
- increased sales.

Over 800 SMEs, and Danone, ING Leasing, Airbus Industries, BNP Paribas, Save the Children, Efficient Air, Ready2Invest, McKenzies, Chevron Texaco, Gaskell PLC, Encoded Ltd, SAP, International Horizons, Jumbuck Studios, Welsh Water, Dream Spain, C Level, Marathon IT. They're all using the software.