Yoolaa helps small businesses to grow, find out about how the latest IT can help you.

Yoolaa invite you to an IT Update seminar

Do you want to reduce costs or improve your customer service?

OR do you want to BOTH improve customer service AND reduce costs!

We’re holding a morning workshop on Thursday 15th January 2009 from 9.30am at the Thistle Hotel Brighton to look at technologies and techniques that will help you.

Who should attend –

1. Directors responsible for business strategy, for telephone deployment and costs, and for anyone who wants to check how VoIP telephones work, what’s involved and how it might help their business, and how much can they save, for example MDs, FDs, CIOs, Facilities Managers,

2. Directors responsible for the smooth-running of their offices and for anyone who wants to check whether they have arranged their office, sales, admin and project systems in the most effective manner or whether they can get better

3. Director and Managers who want to give an improved service to their customers

4. Directors responsible for the profitability of the business process, from getting the order, purchasing the materials, arranging the staff resources and getting invoices paid promptly

5. Directors who are always too busy, whose desk is covered with paper, or who are always rushing.

The Speakers:

Cliff Jenkins, initially a Chartered Accountant, who became a Senior Management Consultant with KPMG and then specialised in sales and sales management particularly in the capital services sector.

Peter Jenkins, runs two companies e-Advantage Solutions Ltd and Feed My Guests Ltd, he is an Executive Committee Member at Brighton & Hove Chamber of Commerce and recently became Entrepreneur in Residence at Brighton Business School (part of the University of Brighton).

Clare Evans, is a personal and business coach specialising in helping you improve your Time Management, Clare is also author of Time Management for Dummies.

The Objective of the seminar is that by the end of the seminar each participant will have identified areas in their business where they can improve cashflow, reduce costs and improve customer service and improve business and personal effectiveness

Programme

09:30 – 10.00 Registration/Coffee and Networking

10:00 – 10.10 Introductions by our chairman for the day Cliff Jenkins

10.10 – 11.00 Internet Telephony for Business. Speaker Peter Jenkins: VoIP, Skype, What is it? Is it relevant to you? Can it save you money? Is it right for your size of business? What do you need to make it work (broadband, hardware, software)?

11.00 – 11.15 Break into work groups

11.15 – 11.30 Coffee

11.30 – 12.15 Working together. Speaker Cliff Jenkins. CRM, what does it mean? Is it software just for sales? Or is it for project management or more? What does business management software encompass? How does this impact on your business? How do I reduce costs by using it? How much money do I save? What about SaaS and cloud hosting?

12.15 – 12.30 Hints and Tips on managing your time more effectively. Speaker Clare Evans, Author of Time Management for Dummies

12.30 – 13.00 What are the changes which will give you the most benefit? Facilitator and
Moderator, Cliff Jenkins

13.15 – Summary and Conclusion. Cliff Jenkins.

13.45 Finish.

Spend the morning with other businessmen and women looking at some of the ideas, discussing the problems and the opportunities with like-minded people, so come along.

Please send your cheque for £29.00, payable to ‘Yoolaa’ to 4 Julian Court, Wilmot Road, Shoreham By Sea, BN43 6NG

or pay online via www.Paypal.co.uk ‘pay for purchase’ to ‘cliff@yoolaa.co.uk’ or call us for our bank details.

WITH A 10+% DISCOUNT for payment by 5th December 2008 – Just £26.

AND receive “Fifty Ways to Reduce Costs – The Checklist for Survival,”
FREE, for everyone who attends.