Yoolaa office online, helps you structure and control delegation confidently and successfully

Benefits: increase your sales

- more customers
- stronger pipeline
- more visible sales progress
- more relevant information for management
- better prices
- more invoices
- smiles all round

Benefits: Improve Operations and Delivery

- checking contract profitability
- sending sales invoices out earlier
- reducing delays during the contract
- satisfying ISO9000 requirements
- improving customer satisfaction
- smiles all round

Yoolaa is a concept. Yoolaa allows for a new way of working for SMEs. Yoolaa allows you and any of your team to work wherever is most convenient as Voice and Data are provided at the same time. Your lap top or your PC with Yoolaa brings together your office telephone system and your corporate business system.

Yoolaay Pathway to Success -

Step 6 Delegate Confidently and Successfully

Throughout the Yoolaa Pathway to Success your Yoolaa business mentor has been working with you to formulate and implement what are the Key Performance Indicators in your business and also your key performance information.

These are the key pieces of information that are measurements that help your organisation define, measure and monitor how well your business is progressing, they need to be accurate, timely and relevant. Actually they also mean that you can keep an eye on things even if you can’t access your laptop or your PC.

The next step is to start to step back a bit, so you no longer have to do everything yourself. Most of your knowledge and wisdom about your business has by now been built into business rules which have been embodied within your corporate system. They are an essential part of the value of your business, without them your business is worth substantially less.

Disaster Recovery. By now your Yoolaa Business Mentor will have been starting to raise the topic of Disaster Planning and particularly disaster recovery. Literally everything that your business owns and does has to be looked at from a different viewpoint. The basic principle of the plan is that it will provide a framework for you and your organisation to respond to any crisis, whether foreseen or unforeseen.

People taking on enhanced roles is part of that planning. As business owner, you will need to be able to delegate tasks to key personnel.

Your Yoolaa Business Mentor will work with through the various stages for each activity in your business:

1. Define the task to be delegated and establish measurement for success
2. Monitor and encourage
3. Increase the level of difficulty, redefine tasks
4. Monitor and encourage
5. Define the responsibility to be delegated and agree key performance indicators
6. Monitor and encourage
7. Step further back and monitor and motivate

Don’t forget:

Delegation must be made to work otherwise you are condemned to do everything yourself …..